Emotional Intelligence Model


What is EQ-i?

The EQ-i is the world's first scientifically validated Emotional Intelligence (EQ) assessment test. Created by Dr. Reuven Bar-On, the pioneer in EQ testing who coined the word 'Emotional Quotient', EQ-i has been in use since 1997. Today, there are millions of users of EQ-i across the globe.

The EQ-i 2.0 measures emotional intelligence (EQ) and how it can impact people in their personal and professional lives. Applications of emotional intelligence include:

  • Organizational and Leadership Development
  • Succession Planning and Talent Management
  • Retention
  • Executive Coaching
  • Life Coaching
  • Team Building

While emotional intelligence isn’t the sole predictor of performance and development potential, it is proven to be a key indicator in these areas. And better yet, EQ can be developed.



EQ Defined by industry leaders

Reuven Bar-On, Ph. D.

Emotional Intelligence is a cross-section of interrelated competencies, skills, and facilitators that determine how effectively we understand and express ourselves, understand others, and relate to them and cope with daily demands. 

John Mayer, Ph. D., Peter Salovey, Ph. D., David Caruso, Ph. D.

Emotional Intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions, and emotional meanings, and to reflectively regulate emotions in ways that promote emotional and intellectual growth. 

Daniel Goleman, Ph. D.

Emotional Intelligence is the meta-abilities of self-management and interpersonal skills such that self-regulation of emotions leads to interpersonal success. 

Why is Emotional Intelligence Important?

While emotional intelligence isn’t the sole predictor of human performance and development potential, it is proven to be a key indicator in these areas. Emotional intelligence is also not a static factor — to the contrary, one’s emotional intelligence can change over time and can be developed in targeted areas.

Uses in Employee Development

The EQ-i 2.0 measures the interaction between a person and the environment he/she operates in. Assessing and evaluating an individual’s emotional intelligence can help establish the need for targeted development programs and measures. This, in turn, can lead to dramatic increases in the person’s performance, interaction with others, and leadership potential. The development potentials the EQ-i 2.0 identifies, along with the targeted strategies it provides, make it a highly effective employee development tool.

Uses in Recruitment and Retention

The EQ-i 2.0 is versatile in workplace environments and can be used by employers as a screening tool in hiring, leading to the selection of emotionally intelligent, emotionally healthy, and the most likely successful employees.

Supplemented by other sources of information, such as interviews, the EQ-i 2.0 can make the recruitment and selection process more reliable and efficient. A sound recruiting process leads to higher retention rates and reduced turnover which can result in significant cost savings, improved employee effectiveness and increased morale

The Multi Health Systems EQ-i 2.0 Model



  • Self-regard
  • Self-actualization
  • Emotional Self-awareness


  • Emotional expression
  • Assertiveness
  • Independence


  • Interpersonal relationships
  • Empathy
  • Social responsibility


Decision Making

  • Problem solving
  • Reality testing
  • Impulse control

Stress Management

  • Flexibility
  • Stress tolerance
  • Optimism


EQ-i 2.0 Pricing

® EQ-i and EQ-i 2.0 are registered trademarks of Multi Health Systems Inc.
The Carpe Diem Coach is certified to administer and interpret the assessment.